Privacy policy

Privacy Policy

Using our website

Please read this policy before using the SENDhelp website.

By using this website you agree to the policy. SENDhelp reserves the right to delete, modify or supplement the content of the website at any time, for any reason, and without notification.

Copyright You should assume that everything you see or read on the website is protected by copyright unless otherwise stated.

Information SENDhelp uses reasonable efforts to include accurate and up to date information on the company page, however SENDhelp makes no warranties or representations as to the accuracy of the information.

Cookie usage Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make the website work effectively and efficiently, as well as to provide information to the owners of the site. You can choose to accept or decline cookies, although web browsers will often automatically accept cookies. Declining may prevent you from taking full advantage of the website.

Links to other sites The SENDhelp website may contain links to other websites. SENDhelp is not responsible for the content of such websites and shall not be liable for any damage or loss arising from the content of any other website


Data Protection Notice

SENDhelp is a Data Controller, as defined under the General Data Protection Regulation 2016. As a Data Controller, we have obligations to inform individuals of their rights in relation to data held about them.

What information is being collected? We collect personal data as required under relevant employment legislation, including name and contact details, medical information, right to work, employment history and background checks. This list is not exhaustive. Candidates are also required to complete a Disclosure and Barring Check (“DBS”), details of which will be kept on file.

Why it is being collected? The data you provide to us will be processed in order to advise you, through email, phone call, SMS or meeting, of potential job roles, employment services, or any other services relevant to your professional experience, and to which we believe you may be suited. This is the legal basis for your consent to our processing your data, as per the lawfulness condition as stated at article 6(a) of the GDPR. From time to time we may contact you to request further information as to your employment or availability, or for marketing-type requests such as events or conferences or seminars organised/sponsored by us. We will do this using the above-mentioned contact methods. Data may be recorded on paper, databases and cloud-based IT systems for the above-mentioned purposes.

Who is collecting data? Data is collected by SENDhelp Limited (the “Data Controller”), of 8 Johnstone Court, St Albans, AL4 9TX, +44 (0)1727 567359. The Data Protection Officer is Jack Hurn who can be contacted using the above address or phone number, or emailing jack@SEND-help.co.uk.

How is data is processed? Personal data is processed both manually and electronically in accordance with the aforementioned purposes and in compliance with current regulations. Only our employees can access your data. Our employees are appropriately designated and trained to process data. All the data will be processed until the withdrawal of consent, or at the end of a defined retention period, or as required under legislation. Data will be stored for a period of 6 years from the date of last successful contact or the end of the business relationship unless consent is withdrawn or an erasure request is made, or if required by legislation.

With whom could data be shared? We will disclose your Personal Data with third party clients such as schools as per our normal commercial arrangements prior to the commencement or as part of an ongoing work placement. Your consent to this notice is also confirmation of your consent for your data to be provided to third parties for this purpose. When we share your information with third party we take reasonable steps to ensure that your information and privacy are protected in line with the applicable legal obligations, for instance by ensuring they are aware of data protection regulations.

Data may also be disclosed to external parties as required by law or regulation, e.g. a court, tribunal, Regulatory Authority or Governmental Entity.

Your rights and how to exercise them You have the right to withdraw your consent to our holding or processing your data at any time. You also have the right to request access to the data we hold about you (a subject data request). You can send an email to jack@SEND-help.co.uk to exercise your rights including filing a complaint about how we process your Personal Data.